Why many people dislike AI but keep using it
AI public attitudes turn more negative as use keeps rising See why backlash is growing and what it means for AI's future
Public attitudes toward AI have grown more negative even as usage continues to rise. Surveys cited in the article show many adults in the US and around the world worry about AI’s impact on jobs, society, and local communities, while chatbot and generative AI use keeps expanding.
The piece argues that the tension may come less from the technology itself than from the way companies are pushing AI into more products and services. It draws a comparison with earlier backlash against social media and search, but says AI still faces more room for public pressure, regulation, and consumer choice.
The article concludes that AI’s future is not fixed. It calls for clearer communication about what these systems can do, and for a more restrained approach to selling them as if they will transform everything overnight.