OpenAI says agentic AI is reshaping knowledge work

OpenAI says agentic AI is changing knowledge work by moving beyond short chatbot exchanges and toward longer, delegated tasks that can run independently for minutes or hours. In a June 25, 2026 post, the company said its Codex product has become the primary AI tool for work across OpenAI, including in nontechnical teams such as legal, finance, and recruiting. OpenAI said usage has expanded from software engineering into broader office work as the system gained more capabilities. The post highlights several internal trends, including growing use of Codex for tasks estimated to take more than an hour, rapid adoption among nondevelopers, and increased use of the tool for automation, data transformation, debugging, and structured analysis. OpenAI said these patterns suggest agentic tools may broaden the range of work employees can do and influence how businesses organize workflows.